We accept all major payment methods:
- Lockouts/gain entry from £69
- Lock changes from £69 plus parts
- Lock installation from £75 plus parts
- Mailbox locks, padlocks supplied and fitted from £59 plus parts
- Window locks supplied and fitted from £69 plus parts
- Safes (gain entry) £75 - £175
Terms And ConditionsGLSS Terms and Conditions General Locksmith Service
The term 'GLSS' or 'us' or 'we' refers to the owner of the website whose registered office is 129 Station road, London, NW4 4NJ. The term 'you' refers to the user or viewer of our website. General locksmith tasks will be undertaken as per the request of the client. The tasks that General Locksmith & Security Solutions (referred to as GLSS) undertake will be charged based on a rate for labour and a fee for the locks or equipment installed or supplied. GLSS will undertake any tasks that we are trained and capable in completing at a sensible and mutually agreed cost, either previously via a phone call, written email or as discussed with the technician on-site.
GLSS has a policy that all tasks undertaken must be paid for on completion of the work (general public) or 7 days for commercial unless agreed otherwise at the time of job completion. After this period, any client that has not settled their invoice in full will be in breach of the contract undertaken at the point of the job acceptance. We will begin proceedings to reclaim the outstanding fees and reserve the right to add any legal costs incurred to the total amount due.
Job arrival times given on our website and by phone are subject to change, GLSS will always try to provide accurate time of arrival to the job site, however it is not a binding time or timeframe. Prices are subject to change, quotations provided are based on the information provided by the customer. Should we attend the job site and the job required is different to that was described by the customer, our technicians can increase the price to cover additional labour and parts.
GLSS provide a 12 month warranty on parts and labour, should you have a problem with a lock fitted by GLSS in this 12 month period, you may call to our office and we will schedule a time to come and replace the part free of charge. If we attend the job site and the problem is not connected to the part we replaced, our usual charges will apply.
Please note all accounts beyond our credit terms will be passed to our debt collection agency, Sinclair Goldberg Price Ltd. All accounts, without exception, will be subject to a surcharge of 15% plus vat to cover our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.
Making a Complaint. In the event that you have a genuine complaint please contact GLSS initially by phone stating your name, postcode and if known job number. We would also urge client to put their concerns in writing. If the complaint is genuine GLSS will endeavour to repair / rectify the fault within 72 hours at no cost to the client. Should the fault be found to be due to faulty equipment, locks and a replacement is to be required this will be done at no additional cost, GLSS will always replace with an equal or higher security lock. Should the client still feel that their grievance has not been dealt with in full they are requested to seek additional assistance.
- Residential Lock Services
- Security Upgrade
- UPVC Door Lock Repair / Replacement
- Lock Replacement
- Post Break-In Lock Service
- Lock Installation
- Alarm Installation
- Commercial Lock Services
- Free Security Check
- Windows & Patio Door Locks
- 24/7 Emergency Service
We offer a full range of